Your Data, Protected

merryph com Privacy Policy – How Your Personal Information Is Handled

At merryph com, your privacy matters. This Privacy Policy explains what personal data we collect from Filipino players, how we use it, and the steps we take to keep it secure. By using the platform, you agree to the practices described here.

Data Encrypted in Transit Secure Account Access Identity Verified Safely Mobile-First Platform PHP Transactions Only No Data Sold to Third Parties Philippines-Based Players Support Available Anytime Data Encrypted in Transit Secure Account Access Identity Verified Safely Mobile-First Platform PHP Transactions Only No Data Sold to Third Parties Philippines-Based Players Support Available Anytime

1. What Information We Collect

Whenyou register an account on merryph com, we collect personal information necessary to verify your identity and provide you with a safe, compliant gaming experience. This includes your full name, date of birth, email address, mobile number, and a government-issued ID for age and identity verification purposes. We also collect your billing and payment details — such as your GCash or Maya account reference — solely to process deposits and withdrawals in Philippine pesos. During your use of the platform, we automatically gather technical data including your device type, browser version, IP address, and session activity logs. This technical data helps us detect suspicious access, prevent fraud, and ensure the platform performs reliably on mobile devices across the Philippines.

2. How We Use Your Information

The personal data we collect is used exclusively to operate, maintain, and improve the merryph com platform for Filipino players. We use your identity information to comply with age verification requirements and to fulfil our obligations under applicable Philippine regulations. Your payment details are used only to process transactions — we do not store full card numbers or e-wallet PINs on our servers. Session and activity data helps us personalise your experience, surface relevant game recommendations, and send you account-related notifications such as deposit confirmations and security alerts. We may also use aggregated, anonymised data to analyse platform performance and improve our service offerings over time.

3. Sharing of Personal Data

merryph com does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and cloud infrastructure providers — but only to the extent necessary to deliver those services. All third-party partners are contractually required to handle your data in accordance with applicable data protection standards. We may also disclose your information to regulatory authorities or law enforcement agencies in the Philippines when required by law, court order, or to protect the rights and safety of our users and the platform. In all cases, data sharing is limited to what is strictly necessary and proportionate.

4. Data Security

We take the security of your personal information seriously and implement industry-standard technical and organisational measures to protect it from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the merryph com platform is encrypted using TLS (Transport Layer Security) protocols. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff handling personal data are bound by confidentiality obligations. We conduct regular security reviews and vulnerability assessments to identify and address potential risks to our systems. While no online platform can guarantee absolute security, we are committed to maintaining robust protections and responding promptly to any security incidents that may arise.

5. Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period thereafter, in accordance with our legal and regulatory obligations under Philippine law. Account records, transaction histories, and identity verification documents may be retained for a minimum period required by applicable regulations, even after account closure. Once the retention period has expired and there is no longer a legal basis for holding your data, we will securely delete or anonymise it. If you request account closure, we will process your request in accordance with our standard procedures and applicable data retention requirements. You may contact our support team for more information about how long specific categories of your data are retained.

6. Your Rights as a Data Subject

As a player based in the Philippines, you have rights over your personal data under the Data Privacy Act of 2012 (Republic Act No. 10173). You have the right to access the personal information we hold about you, to request corrections if any details are inaccurate, and to request deletion of your data where there is no longer a lawful basis for processing it. You also have the right to object to certain types of processing and to withdraw consent where processing is based on consent. To exercise any of these rights, please contact our support team — we will respond to your request within a reasonable timeframe and in accordance with our legal obligations. We will never penalise you for exercising your data rights in good faith.

7. Cookies and Tracking Technologies

The merryph com platform uses cookies and similar tracking technologies to enhance your browsing experience, maintain your session state, and gather anonymised analytics about how the platform is used. Essential cookies are required for the platform to function correctly and cannot be disabled. Analytics cookies help us understand which features are most popular and where improvements can be made — these are processed in aggregate and do not identify you personally. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of the platform. We do not use cookies to serve third-party advertising or to track your activity across other websites.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable legal requirements. When we make material changes, we will update the effective date at the top of this page and, where appropriate, notify registered players through the platform. Your continued use of merryph com after any changes have been posted constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we protect your personal information. If you have any questions about this Privacy Policy or our data handling practices, please visit our FAQ page or reach out to our support team directly.

Privacy Covered

Ready to Play on merryph com?

Now that you know how your data is protected, you can enjoy the platform with confidence. Create your account in minutes, fund it with GCash or Maya, and explore slots and more — all in Philippine pesos, all from your mobile. Have questions? Our FAQ page has quick answers for Filipino players.